Custom Services & Hardware Sales

• POS & Development
• Hardware Sales
• Polling & Communication Systems
• MIS/CIS Department Management

Help Desk Support

• Business Hours and 24/7 Support
• POS Coordinator or Store Support
• Ongoing System Training
• Problem Analysis and Resolution
• Tax Table Maintenance and Control
• Functionality Research and Review
• Release Generation and Distribution
• Documentation of Modifications

Depot Maintenance Program

• Help Desk Problem Diagnosis
• Operation System Customization
• Spare in the Air - Overnight
• Phone Based Installation Support
• Hardware Diagnosis and Resolution
• Maintenance of Customer Inventory

Hardware Service Contracts

• On Site Service Contracts
• Return to Depot Service Contracts

Annual Software Maintenance

• Annual Software Product Release
• New Hardware Driver Support
• Operating System Upgrade Support
• Bug Fixes

Training

• On-site training - customized, focused training classes conducted on site allow more staff members to learn directly from ABHDev consultants, who will show each student how to use the system for their specific job
• Regional training - classes at a strategic locations to serve multiple local customers and provide a platform to share information with other properties in the area
• Internet based training - variety of options, including: pre-recorded training sessions, group overviews of new version features and functionality, custom one-on-one web training, remote configuration training, etc.
• Custom Manuals - variety of options, including customized manuals for your industry specific POS